Welcome to the customer service of hairloss
shop. We will explain our shop in short. Do you have a question
that can not be answered with this information, please contact
Your e-mail will be answered within 24 hours. Naturally, you
can also call us: +31 (0)651048848.
If you would like to contact us then please email
us at the following addresses email@example.com.
We respond to all emails within 24 hours.
To enquire about order contact: firstname.lastname@example.org
For any advertising or product queries contact. email@example.com
For any help with the website or general info contact firstname.lastname@example.org
You can phone or fax us at +31 (0)651048848 fax +31 (0)316-295391
Or send any correspondence to: V.O.F Bolder
Street: Prinses Beatrixstraat 35
Zip code and city: 6942 JJ, Didam
Do you deliver worldwide?
Yes we deliver to all countries in the world.
How long will delivery
First Class Express Delivery -- First Class Delivery
is shipped using express service worldwide.
plus 0.90 per Item
America and Europe
plus 0.90 per Item
plus 1.50 per Item
Rest of the world
plus 1.00 per item
How do I order?
Online shopping is very simple. In the basket you can put
any number of items and mix and match various types of products.
The shopping basket just lets you hold on to the items that
you might want to order while you continue browsing our shelves.
You can check what is in your shopping basket at any time
and from any page on the site. Just follow the BASKET link
at the left.
If you see something you'd like to put in your basket while
you are browsing, just press the ADD TO BASKET button. You
are never obliged to buy anything in your basket. You can
remove an item from your shopping basket at any time by going
to the shopping basket page and pressing the REMOVE button
next to that item or by changing the quantity. Then click
Order Now. We only ask for a billing and shipping address.
Now you can place orders.
Would you rather not order online, you can also order by phone:
If you're not completely satisfied with your purchase, you
may return it to us in its original condition within 8 days
of your order for a complete refund. Please contact us to
announce your return, by e-mail: email@example.com
or by phone:
+31 (0)651048848. This procedure is also applicable if you
want to backorder.
Do you accept alternative
methods of payment other than credit card?
Yes we do, You can pay for your orders by either credit card
(VISA, Master, Diners Club or American Express Card) or by
bank. If you pay by bank, you can transfer the amount to be
paid to Rabobank-account Iban Number NL 84 Rabo 011.11.57.633
Swift Code Rabo NL 2 U for the Netherlands.
The prices in the shop are stated in US Dollars.
Can I place my order
by telephone, fax or email?
You can place an order by telephoning +31 (0) 651048848
You can place an order by emailing firstname.lastname@example.org
You can fax your orders to +31 (0) 316 295391 (24hrs)
What is our complaints
We aim to deal with any complaints in a fair, confidential
and effective manner. We will aim to acknowledge any complaint
as soon as possible but always within a maximum 2 working
days at the very latest. We will always try to provide a likely
timescale in which we hope to resolve the problem, if we cannot
solve the problem immediately.
Is it safe to use
A secure server webpage is different to a normal webpage.
You will know you are on a secure webpage because the padlock
(on explorer at the bottom and on navigator on the top toolbar)
will be highlighted and closed. The web address will also
change to indicate a secure server, so that it now starts
with https://. When this happens you will know that any information
you type into that page will be encrypted when it is sent
What level of encryption do we use?
Hairloss net makes sure the data you provide is stored safe.
We do so by using Secure Socket Layers (SSL), an advanced
internet security system, to protect the data you provide.
This means that all your ordering information (including your
name, address and credit card number) will be encrypted or
jumbled up while it is in transit making it extremely difficult
to read even if it is wrongly intercepted. As a result, your
credit card and billing information is secure on its way to
our order fulfillment center.
Hairloss net is committed to protecting the privacy of those
using our site and the confidentiality of the personal information
which our customers provide us with. We use the information
we collect to provide services and to ensure that your order
is processed smoothly. We will never sell personal information
or share personal information with third parties.
All credit card details are kept on a secure computer. Hairloss.net
uses a Digital Secure Server ID from VeriSign to provide you
with the best possible protection on the Internet.
Contact email address:
If you still have any questions about the security
of our site you can send any questions to the following address:
Who is Hairloss
The team of hairloss exists of topstylists from H.B and K.K
Group in the Netherlands. They have years of experience with
kerastase,redken and goldwell products and their knowledge
of hair and hair problems is gigantic. Their special knowledge
about hair loss and Aminexil makes them unique in Europe.
This is why Aminexil is the top product in our salons.
If you have any problem with hair loss or hair in general,
just ask our team for advice.
Hans Bolder's top hairstylists are situated in The Netherlands.
We have gained the necessary experience in the fashion world
and trough years of cutting, coloring and perming hair in
our shops. We are connected to the L'Oreal Group Esprit and
use Kerastase products as main brand. Only quality products
are being used and sold and we provide you with serious advice.
We take care of your hair.